Privacy Policy

The protection of your personal data is at the heart of our commitments. This privacy policy informs you about how we collect, use, and protect your information when you visit our website and make purchases.

1. Information Collection

We collect the information you voluntarily provide to us, particularly when:

You place an order (name, address, email, phone number).
You contact us via WhatsApp or our contact form.
You browse our website (via cookies to optimize your experience).

2. Use of Data

Your information is used exclusively for:

Managing and delivering your orders.
Customer service and personalized follow-up (including via WhatsApp).
Sending information about our collections (only if you have subscribed to our newsletter).
Fraud prevention and transaction security.

3. Data Retention and Security

Your data is retained for the duration necessary for the purpose of processing (managing the business relationship, tax obligations). Our site is hosted on the Wix.com platform, which provides us with a secure and SSL-certified infrastructure to protect your payments and data.

4. Sharing with Third Parties

We do not sell, rent, or share your data for commercial purposes with third parties.

Your information is shared only with our trusted partners necessary for processing your order:

Payment services (PayPal, Apple Pay, Google Pay).
Shipping providers for the delivery of your jewelry.

5. Your Rights (GDPR)

In accordance with the General Data Protection Regulation, you have the right to access, rectify, port, and delete your personal data. You can exercise these rights at any time by contacting us at the following address: juliamosinajewelry@gmail.com.

6. Cookies

We use cookies to improve navigation and analyze our website's audience. You can configure your browser to refuse cookies, although this may limit certain website functionalities.